Cookie Policy

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Cookies we use

Below is the full list of cookies and similar technologies set by this site and the third parties we work with. Cookies marked "Necessary" are always active because they are essential for the site to function. All other cookies require your consent.

NameProviderPurposeDurationCategory
si_localeCookiespaininternet.netRemembers your preferred language so you don't have to choose it on every page.1 yearNecessary
si_consentLocal storagespaininternet.netStores your cookie consent choices so we don't ask you again on every visit.2 yearsNecessary
si_cart_v2Local storagespaininternet.netKeeps the items you added to your cart while you browse and checkout.Until you clear your browser dataNecessary
si_offer_codeLocal storagespaininternet.netRemembers the discount code from an offer link you opened, so the discount is applied at checkout. Deleted when you place your order.Until the purchaseNecessary
si_currencyLocal storagespaininternet.netRemembers the currency you chose for showing prices.Until you clear your browser dataNecessary
si_auth_token, si_auth_userSession storagespaininternet.netKeeps you signed in to your account: a login token and your account details (name, email address, phone number and country). Deleted when you sign out or close the tab.Until you close the tabNecessary
si_paypal_wc_order, si_reorder_paypal_context, si_ext_paypal_context_accountSession storagespaininternet.netHolds your order number while you pay on PayPal, so the payment can be completed when you come back. Deleted on your return.Until you close the tabNecessary
si_create_accountSession storagespaininternet.netOnly if you ask to create an account and pay with PayPal: holds your name and email address while you are on PayPal, so the account can be set up when you come back. Deleted on your return.Until you close the tabNecessary
si_esim_checkoutSession storagespaininternet.netOnly for eSIM orders: holds the email address you entered, from the moment you pay until the confirmation page, so that page can show your eSIM QR code (our server uses the email to check the order is yours). Deleted when you close the tab or start a new checkout, and no longer used after 6 hours.Until you close the tabNecessary
si_products_v3, si_pricing_display, si_exchange_rates, si_holidays, si_dd_v2_*, si_delivery_fields_v2, si_cex_paq_puntos_*, si_wallet_pay_enabled, si_cookie_click_anywhereLocal storagespaininternet.netCopies of public information from our server (products, prices, exchange rates, holidays, delivery dates and options, Correos pickup points near a postcode you searched, and site settings) so pages load faster. No personal data. Refreshed within 24 hours.Until you clear your browser dataNecessary
si_ga4_cartLocal and session storagespaininternet.netStored for every checkout and holds no identifier. Keeps a copy of your cart between checkout and payment so a completed purchase can be counted. With Marketing consent it also holds your email address and phone number as SHA-256 hashes (never in plain text) for Google Ads. Deleted after the purchase; if the checkout is not completed, deleted on your next visit after 6 hours.Until the purchaseAnalytics
si_attrLocal storagespaininternet.netRemembers where your visit came from (for example a search engine, an ad or a link) so we can see which channels lead to orders. Ad click IDs are kept only with marketing consent.90 daysAnalytics
__stripe_midCookiestripe.comStripe fraud-prevention identifier used during card payments at checkout.1 yearNecessary
__stripe_sidCookiestripe.comStripe short-lived session token used during a single checkout flow.30 minutesNecessary
_ga, _ga_*CookieGoogle (US)Google Analytics 4 — measures pageviews, sessions and conversions to help us improve the site. Anonymous and aggregated.2 yearsAnalytics
_gidCookieGoogle (US)Google Analytics — distinguishes individual users for short-term reporting.24 hoursAnalytics
NID, IDECookieGoogle (US)Google Ads — measures campaign effectiveness and shows relevant advertising.6 monthsMarketing
tidio_state_*, _tidio_visitorTidio (US)Tidio live chat — keeps your chat session active across pages and remembers prior conversations.1 yearMarketing

What are cookies and similar technologies?

Cookies are small text files that are placed on your computer by websites that you visit. Our site and our partners use cookies to enhance your experience, analyze traffic, and for ad personalization and measurement. You can restrict or block cookies using your browser settings. Information on how to do this is detailed below in the "How to manage cookies" section.

We also use tracking pixels in our marketing emails. These pixels tell us if, and when, you opened an email from us. We use this information to better understand how customers engage with our content and to analyze the effectiveness of our marketing campaigns. You can disable tracking pixels by changing your email settings to block the loading or display of external images.

How to manage cookies

Some cookies are strictly necessary to allow you to use the website and its features, such as storing items in your basket. Without these cookies these features cannot be provided which may impair the functionality of the website meaning you are unable to shop on our website.

You can select the cookies you would like this website to store on your device by changing your browser settings. Each browser allows you to restrict or block cookies in different ways. Within most browsers you can utilize private browsing modes that typically do not save local data associated with the session, such as cookies. These are typically deleted when you close all the windows.

You can install a browser add-on to opt-out of Google Analytics in your browser across all websites (please note that we are not responsible for the content of external websites), visit: https://tools.google.com/dlpage/gaoptout

Types of cookies

First-party cookies – these are set by the website you have accessed. They are often used to remember your preferences on the website, such as your preferred currency or items in your basket.

Third-party cookies – these are set by a website other than the one you are accessing.

Session cookies – these are temporary cookies, which are deleted when you close your browser.

Persistent cookies – these remain on your device until you erase them or they expire.

Google Analytics

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Find out how to opt-out of Google Analytics across all websites in the "How to Manage Cookies" section. You can find out more about Google's use of information here: https://policies.google.com/technologies/partner-sites.

Google Ads (and DoubleClick)

Google Ads uses cookies to improve advertising by targeting advertising based on what is relevant for the user. They also allow reporting on advertising performance and avoid showing ads that a user has already seen. This product collects and uses data using cookies. The data collected may be used to personalize advertising.

If you accept marketing cookies and complete a purchase, your email address and phone number are sent to Google in hashed (pseudonymised) form. Google uses them to match the purchase to a Google account, so it can report which ads led to purchases (enhanced conversions).

You can find out more about Google's use of information here: https://policies.google.com/technologies/partner-sites. You can revoke your consent to ad personalization by Google here: https://adssettings.google.com/