Where and when to pickup at the airport
To receive your Hotspot or SIM, please print in advance the order confirmation that you receive by email at the time of your booking. You can collect your package at the following pickup points:
MADRID AIRPORT
T1- T2-T3
Pickup Point
Left Luggage / Consigna
Opening hours
24/7
Location
Terminal 1 – Arrivals (ground floor)
Next to the parking P1
Outside the terminal and across the road
MADRID AIRPORT
T4
Pickup Point
Left Luggage / Consigna
Opening hours
24/7
Location
Terminal 4 – Arrivals (ground floor)
BARCELONA AIRPORT
T1
Pickup Point
Left Luggage / Consigna
Opening hours
24/7
Location
Terminal 1 – Ground floor
Intermodal lobby
(Lower level)
BARCELONA AIRPORT
T2
Pickup Point
Left Luggage / Consigna
Opening hours
6.00h – 22.00h
Monday-Sunday
Location
Terminal 2 – Ground floor
Arrivals / Check-in lobby
IMPORTANT
*Considering the possibility of flight delays and queuing at the immigration, please make sure you allow yourself plenty of time between the arrival of your flight and closing hours of your pickup point.
*If you are not sure you will have enough time, we recommend that you choose the Hotel or Residence pickup.
*You may need to present passport or ID to collect the package. Please make sure you enter the name as shown on the passport as a receiver of the package.