AIRPORT DELIVERY

Where and when to pickup at the airport

To receive your Hotspot or SIM, please print in advance the order confirmation that you receive by email at the time of your booking. You can collect your package at the following pickup points:

MADRID AIRPORT

T1- T2-T3

Pickup Point 

Left Luggage / Consigna

excess

Opening hours

24/7

Location

Terminal 1 – Arrivals (ground floor)

Next to the parking P1

Outside the terminal and across the road

MADRID AIRPORT

T4

Pickup Point 

Left Luggage / Consigna

excess

Opening hours

24/7

Location

Terminal 4 – Arrivals (ground floor)

Inside the terminal

BARCELONA AIRPORT

T1

Pickup Point 

Left Luggage / Consigna

excess

Opening hours

24/7

Location

Terminal 1 – Ground floor

Intermodal lobby

(Lower level)

BARCELONA AIRPORT

T2

Pickup Point 

Left Luggage / Consigna

excess

Opening hours

6.00h – 22.00h

Monday-Sunday

Location

Terminal 2 – Ground floor

Arrivals / Check-in lobby

IMPORTANT

*Considering the possibility of flight delays and queuing at the immigration, please make sure you allow yourself plenty of time between the arrival of your flight and closing hours of your pickup point.

*If you are not sure you will have enough time, we recommend that you choose the Hotel or Residence pickup.

*You may need to present passport or ID to collect the package. Please make sure you enter the name as shown on the passport as a receiver of the package.